Privacy Policy

1. Who we are

Connected Dreams B.V. (“Connected Dreams”, “we”, “us”) is responsible for the processing of personal data described in this Privacy Policy.

2. What data we process and why

First-release list

If you join our first-release list, we process your email address to send you updates about the launch of Connected Dreams. We do this on the basis of your consent. Joining the list is optional and you may withdraw your consent at any time by using the unsubscribe option in an email or by emailing us with the subject “UNSUBSCRIBE”.

We may also record when and how you subscribed so that we can administer the list and demonstrate your consent.

Website operation and security

When you visit the website, our server may process technical information such as your IP address, browser type, requested page, date and time, and error or security information. We use this information to deliver and secure the website, diagnose technical problems and prevent spam or misuse. Our legal basis is our legitimate interest in operating a secure and reliable website.

Website analytics

With your consent, we use Google Analytics 4 to understand, in aggregate, how visitors use our website and to improve it. Google Analytics may process a pseudonymous browser identifier, pages viewed, interactions with the website, approximate location, referral information, and information about your browser and device.

Google Analytics is not loaded and analytics cookies are not placed unless you select “Accept analytics”. We do not use Google Analytics for advertising, remarketing or profiling, and we do not send your email address to Google Analytics. Google states that it does not log or store individual IP addresses of visitors in the European Union.

You can withdraw your consent at any time through the “Cookie settings” link on the website. Withdrawal does not affect processing that took place before you withdrew your consent.

3. Who receives your data

We only share personal data when necessary with service providers that support our website, hosting, waitlist and business email, and—with your consent—with Google Analytics. These providers may process personal data only for the relevant service and under appropriate contractual and security arrangements.

Our current website hosting infrastructure is provided by Hetzner Online GmbH. Google Ireland Limited provides Google Analytics and may also support our business email services. We may also disclose data if required by law or necessary to establish, exercise or defend legal claims.

We do not sell your personal data.

4. International transfers

Some providers, including Google, may process data outside the European Economic Area. Where this occurs, we use applicable safeguards, such as an adequacy decision or the European Commission’s Standard Contractual Clauses. More information is available in Google’s data-transfer information.

5. How long we keep data

• First-release list: until you unsubscribe or the launch-update list is discontinued. We process an unsubscribe request as soon as reasonably possible. We may retain the minimum information needed to honour your opt-out and meet legal requirements.
• Security and server logs: normally no longer than 30 days, unless a longer period is needed to investigate an incident or comply with law.
• Google Analytics: user-level and event-level data is retained for 14 months so that we can compare website traffic with the corresponding period in the previous year. The analytics cookies described in our Cookie Policy expire after no more than 6 months, unless you delete them sooner.
• Cookie preference: retained for 6 months, after which we ask for your choice again.

6. Your rights

Depending on the circumstances, you may ask us to:

• give you access to your personal data;
• correct or delete your personal data;
• restrict our use of your data;
• provide your data in a portable format;
• stop processing based on our legitimate interests; or
• withdraw your consent at any time.

To exercise a right, email info@connecteddreams.com. We may ask for information needed to verify your identity. You may also lodge a complaint with the Dutch Data Protection Authority.

7. Security

We use reasonable technical and organisational measures to protect personal data against loss, misuse and unauthorised access, alteration or disclosure. No internet service can, however, guarantee absolute security.

8. Changes to this policy

We may update this Privacy Policy when our website or data practices change. The latest version will always be published on this website with its revision date.

9. Contact

Questions or requests about privacy can be sent to info@connecteddreams.com.